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Deals & Merchants

  • Will the offer be valid during sale, public holidays and special promotions?

    Each offer has its own terms and conditions, please refer to specific terms and conditions.

  • Can the offers be used in conjunction with other offers/promotions?

    The offers cannot be availed in conjunction with any other ongoing special offers/promotion.

  • How do I update my wish list of offers?

    You can share your preference on offers in najmlifestyle, wishlist tab or write to us on najm.marketing@maf.co.ae.

  • What are Latest deal?

    All new offers/promotion on your najm Credit Card will be featured in the latest deal section.

  • What are weekly deals?

    These are weekly special offer / discount for Najm Credit Cardholders which will be highlighted everyday.

  • What if the merchants do not honour the discount?

    Please inform us immediately by writing to us on najm.marketing@maf.co.ae or call our 24 hours call center on 800-najm(6256) and we will ensure it is addressed within 2 working days.

  • Will these offers be uploaded on najmlifestyle?

    Yes, these offers will be updated on najmlifestyle under specific categories.

  • How will I be informed about new offers every month?

    New offers will be communicated via email, sms, monthly statement newsletters, updates on najmlifestyle and other appropriate communication channels.

  • What is the validity of the offers?

    Each offer has its own validity, please refer to the specific offer.

  • Do I need to make a reservation?

    Yes, it is advised to make a reservation for certain categories such as dining, spa, entertainment etc prior to your visit.

  • What do I need do to receive the offer/discount at the merchant?

    Please mention you are a Najm Credit cardholder before the bill is made and ensure you pay with your Najm credit card.

  • How do I avail the discount?

    Discounts are offered only when paid with Najm Credit cards, please make sure to ask for the discount if not offered to you automatically.

General Questions

  • How is Lifestyle Protection different from najmlifestyle?

    Lifestyle Protection cover is a security feature on Najm credit card which ensures that you and your loved ones are protected from the burden of debt in the event of an unforeseen tragic event. For the first two months of taking possession of your card, Lifestyle Protection cover comes free of charge, thereafter a nominal fee of 0.85% of your outstanding balance will be charged per month.

  • Will I get cashback or rewards on these offers?

    Yes, you will be eligible for the applicable cashback or rewards based on the type of Najm credit card you hold.

  • Will the offer be valid if payment is made partly by cash and card?

    The offer will only be valid on the amount that is paid in full with Najm credit card.

  • Will the offer be valid during sale, public holidays and special promotions?

    Each offer has its own terms and conditions, please refer to specific terms and conditions.

  • Can the offers be used in conjunction with other offers/promotions?

    The offers cannot be availed in conjunction with any other ongoing special offers/promotion.

  • Will the offers be applicable to supplementary cardholders?

    Yes, all offers are valid to supplementary cardholders unless specified under each offers terms and conditions.

  • How do I share feedback about my experience at the merchant with Najm?

    You can share your experience in the najmlifestyle, wishlist tab or write to us on Najm.marketing@maf.co.ae.

  • What if the merchants do not honour the discount?

    Please inform us immediately by writing to us on najm.marketing@maf.co.ae or call our 24 hours call center on 800-najm(6256) and we will ensure it is addressed within 2 working days.

  • Will these offers be uploaded on najmlifestyle?

    Yes, these offers will be updated on najmlifestyle under specific categories.

  • How will I be informed about new offers every month?

    New offers will be communicated via email, sms, monthly statement newsletters, updates on najmlifestyle and other appropriate communication channels.

  • What is the validity of the offers?

    Each offer has its own validity, please refer to the specific offer.

  • What are the specific terms and conditions?

    Please refer to detailed terms and condition against each offer.

  • How will the discount be applied?

    These are instant discounts offered on Najm credit cards and will be deducted from your final bill.

  • Do I need to make a reservation?

    Yes, it is advised to make a reservation for certain categories such as dining, spa, entertainment etc prior to your visit.

  • Do I need to enroll to any program to access najmlifestyle?

    This feature is available to all Najm Credit Cardholders automatically. If you are not a Najm Credit Cardholder, you can access the site but need to be a customer to avail the discount.